Refund & Return Policy

At Brouk & Co., we want you to love your purchase! If something isn’t quite right, we’ll make it right.

Start a Return

To begin a return, email us at sales@broukandco.comwith your order number and return details. Our team will guide you through the process.

• Returns are accepted within 30 days of delivery.

• Items must be unused, in original packaging, and in new condition.

• Please email sales@broukandco.com to start your return and include your; order number so we can process your request quickly.

• Refunds are issued to your original payment method within 5–10 business

days after we receive your return.

• Shipping fees are non-refundable unless the item was defective or sent in error.

• Need a different color or style? We’re happy to exchange your item, subject to

availability.

• If the item isn’t available, we’ll issue a refund or store credit.

Some items cannot be returned or refunded:

• Personalized or customized items

• Gift cards

• Clearance or “final sale” products

• Any orders purchased using a Discount Code are Final Sale and cannot be

returned.

If your order arrives damaged or defective, please contact us within 30 days of delivery

and include photos. We’ll arrange a replacement, exchange, or refund at no cost to you.

• Customers are responsible for return shipping unless the return is due to a

damage or our mistake.

• We recommend using a trackable shipping method.

***IF YOU PLACED AN ORDER WITH A 3RD PARTY RETAILER, PLEASE REACH OUT DIRECTLY TO THE 3RD PARTY RETAILER***

Your satisfaction means everything to us — thank you for shopping with

Brouk & Co.!